🔒 Privacy Policy

Last Updated: January 2026

Kraken Finishes (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit forms, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address or service location

Project Information

  • Project descriptions

  • Service selections

  • Uploaded photos or files (if provided)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

2. How We Collect Information

Information is collected through:

  • Website contact forms

  • Instant quote / estimate forms

  • SMS opt-in forms

  • Phone calls or emails

  • Cookies and tracking technologies

  • Marketing and analytics tools

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide estimates and quotes

  • Schedule services

  • Communicate about your project

  • Send SMS, email, and phone communications

  • Deliver marketing and promotional messages

  • Improve our services and website

  • Run internal analytics

This may include automated communications through our CRM and marketing platforms.

4. SMS & Email Communications

By submitting a form or providing your contact information, you consent to receive communications from Kraken Finishes, which may include:

  • Phone calls

  • Text messages (SMS)

  • Emails

Messages may be automated.
Message frequency varies.
Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out at any time by:

  • Replying STOP to SMS messages

  • Clicking unsubscribe links in emails

  • Contacting us directly

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • CRM and marketing automation platforms (such as GoHighLevel)

  • SMS and email service providers

  • Analytics and advertising platforms

  • Service providers assisting our operations

  • Legal authorities when required by law

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve user experience

  • Run advertising and retargeting campaigns

You may disable cookies in your browser settings, though some site features may not function properly.

7. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to your data

  • Request corrections

  • Request deletion of your information

  • Opt out of marketing communications

To make a request, contact us using the information below.

9. Policy Updates

We may update this Privacy Policy at any time. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

Kraken Finishes
📧 Email: [email protected]
📞 Phone: (817) 471-1143
📍 Serving Dallas-Fort Worth Metroplex

© 2026 Kraken Finishes - All Rights Reserved

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